What to Do If WordPress Gets Stuck on the “Loading” Screen

If WordPress remains stuck on the “Loading” screen and fails to load, please try refreshing the Shifter dashboard or clearing your browser’s cache and cookies by following the steps below.

Refreshing the Shifter Dashboard

1. Click the “Refresh Shifter Dashboard” button at the bottom of the Shifter admin screen to clear your browser’s cache.

2. Once “Site data reloaded successfully” appears at the bottom of the screen, try starting WordPress again.

Clearing Browser Cache and Cookies

Please refer to your browser’s support documentation and precautions before proceeding.

Firefox:

• Clear cookies and site data stored in Firefox
• How to clear Firefox’s cache

Google Chrome:

• Resolve issues with error pages and other page-loading errors (https://support.google.com/chrome/answer/95669? hl=ja&co=GENIE.Platform%3DDesktop&sjid=996390006273237904-AP&oco=2)
• Delete, allow, and manage cookies in Chrome

Safari:

• Configure Content Cache on Mac
• Deleting Cookies in Safari on Mac

If WordPress still does not start even after updating the Shifter dashboard, please contact us via the contact form and include your site ID.
How to Use Support

That concludes our guide on how to resolve the issue of WordPress getting stuck in a loading state.