Errors Related to Credit Card Information Setup

If you are unable to set up your credit card information, please try the following steps.

Possible Causes and Solutions

1. Verifying and Correcting Credit Card Information

   • Please enter your credit card information correctly.
   • Examples of error messages that may appear:
     • invalid_number
     • invalid_expiry_year

2. Using a Different Credit Card

   • Please try a different credit card.
   • Examples of error messages that may appear:
     • withdrawal_count_limit_exceeded
     • insufficient_funds

3. Contacting Shifter Support

   • If the issue persists after trying the steps above, please contact Shifter Support via the contact form and include the error message.
   • In some cases, you may need to check with your card issuer for further details.