We’ve prepared a wide range of support documents on creating sites. These include how-to guides, troubleshooting guides, and related topics. Additional documents can also be found on the support documentation homepage.
General Topics
- Creating a New WordPress Site: The simplest step-by-step guide to creating a new WordPress site with just a few clicks from the Shifter dashboard.
- Resolving Deprecation Notices for WordPress Themes and Plugins on Shifter: Resolving errors or warnings that occur while running a WordPress container
- About artifacts: Automatically publishing artifacts on Shifter. New static artifacts are published automatically.
- Disabling Automatic Publishing: Disable automatic publishing.
- Creating Artifacts: Shifter artifacts are static versions (or builds) of your WordPress site. They are a complete copy of your site as HTML, CSS, and assets.
- Previewing Artifacts: Preview artifacts before publishing them.
- Testing large numbers of posts generated by the FakerPress plugin on Shifter: We tested 10,000 posts generated by the FakerPress plugin on Shifter.
- Tip: If Site Deletion Fails
- Permalink Settings: Shifter supports only “Pretty” WordPress permalinks.
- Multilingual WordPress Sites: Shifter recommends the Polylang plugin for multilingual WordPress sites.
- Blocking Search Engine Crawlers: Block crawlers from accessing your staging or pre-production sites.
- Using the WP Serverless Forms WordPress plugin and Basin: Install a contact form on sites generated by Shifter.
- Algolia Search and WordPress integration: Shifter now integrates with Algolia, a high-performance search system featuring keyword suggestions and search result sorting.
- Moving offloaded media to the Shifter CDN: Shifter Media CDN extends the WordPress Media Library functionality and stores media on a dedicated CDN.
- WordPress Redirects on Shifter Using the Redirection Plugin: Shifter supports redirects via the Redirection plugin.
Troubleshooting
- How to Resolve 404 Errors: This occurs when a post or page is not set as the [Homepage] in the [IMAGE_PLACEHOLDER_1] reading settings.
- Error Messages from the Generator and How to Address Issues: If you receive an email notification, please read the message to find out how to resolve the issue.
- Resolving Deprecation Notices: How to fix errors and warnings that occur while running a WordPress container
- Health Check How to Access Debug Data Using WordPress Plugins: Share information with Shifter Support to troubleshoot issues
- Troubleshooting the generator: Some tips for troubleshooting generator failures.
- Emergency User: A temporary user to help you log in to WordPress.
- Safe Mode: Starting WordPress in safe mode can help you investigate issues.
- Unblocking Pop-up Windows: Shifter uses a pop-up window feature to preview artifacts before publishing. This document explains how to use it.
- Canceling Artifact Generation: Stops the generator.
- Error Codes (Password-less Login Errors): Learn about common error codes and how to resolve them.
Frequently Asked Questions
- Can I use WooCommerce with Shifter?: Currently, WooCommerce is not supported by any static site generator or serverless hosting provider, including Shifter.
- Can I use Gravity Forms with Shifter?: Gravity Forms is an online form plugin for WordPress created by Rocketgenius. This plugin requires PHP and, in some cases, AJAX. For this reason, it is not suitable for Shifter.
- Does Shifter support custom .htaccess files?: Shifter does not use or support .htaccess files in production environments.
- Does Shifter support wp-cron?: Currently, Shifter does not fully support wp-cron.
- Does Shifter support WordPress Multisite?: Currently, Shifter does not support WordPress Multisite.
- Why does my WordPress container stop running?: Shifter is a static site generator and serverless hosting service for WordPress.
- How do I find my site’s IP address?: Published sites are not assigned a static IP address. Use the Shifter URL for the CNAME record and the CDN Row hostname for the ALIAS record.
Related Topics
- Migrating to Shifter: Migrate your WordPress site to Shifter
- All-in-One WP Migration Migrating to Shifter Using a WordPress Plugin: All-in-One WP Migration A guide to migrating your entire WordPress site to Shifter with just a few clicks using a WordPress plugin
- Migrating WordPress content to Shifter with the WordPress Importer plugin: Migrate your WordPress content on Shifter using XML and the WordPress Importer plugin.
- Setting Up a Custom Domain: A list of articles related to setting up a custom domain on Shifter (paid plans).
- Return to Support Home.